ReelChill

Privacy Policy

ZTRON CO., LTD. ("the Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services in connection with ReelChill. We only collect the minimum necessary personal information and use it strictly within the scope of your consent. We never use or disclose your data beyond what you’ve agreed to.

We comply with applicable privacy laws and regulations in the countries and regions where we operate and strive to ensure the secure handling of your personal information.

1. Scope of this Privacy Policy

The Company is the data controller for ReelChill.This Privacy Policy applies to all personal data we collect across countries and regions. Additional terms may apply to specific services or features. In case of any conflict between this policy and a separate service-specific privacy policy, the latter will prevail.

2. Personal Information We Collect

We collect personal data lawfully and fairly, including:

• Information you provide directly (with your consent or as required by law)
• Information generated through your use of ReelChill
• Information obtained lawfully from third parties

Please note: Without essential personal information, we may be unable to provide certain services.

2a. Information You Provide

We collect personal data when you:

• Enter information via your device or submit it in writing/media
• Register via third-party accounts (e.g., social media), which may share your email, profile image, and nickname with us
• Make purchases (details like product, price, date/time, and quantity purchased; payment is handled by Apple/Google, and we do not collect your credit card details)
• Contact us (we collect your nickname, email, the content of your inquiry, and any attachments you provide)

2b. Information We Collect Automatically

We collect data about:

• Location: Approximate location inferred from your IP address
• Device: Details about your device, OS, language, browser, device identifiers, and app version
• Usage: Your interactions with ReelChill (content you view, tap, or click)
• Cookies & SDKs: We use cookies and third-party SDKs to enhance functionality

2c. Information from Third Parties

As of this policy’s effective date, we do not routinely collect personal data from third parties. If this changes, we’ll update you through an amendment to this Privacy Policy.

3. How We Use Your Information

We use your data to:

• Operate, maintain, and improve ReelChill
• Respond to your requests, inquiries, and refund claims
• Manage third-party account connections
• Develop and recommend relevant content/services
• Personalize your experience (e.g., content recommendations)
• Analyze trends and service usage
• Send notifications (technical/security updates)
• Facilitate purchases and payments
• Prevent abuse, misuse, and enforce service policies
• Comply with legal obligations or respond to legal processes
• (If you opt-in) Send you promotional materials and measure their effectiveness
• Any other purpose disclosed at the time of collection

4. Sharing Your Information

• With Consent: We may share your information if you consent.
• With Service Providers: We may outsource services (e.g., infrastructure, development, support). We ensure third parties only access the minimum necessary data and comply with strict privacy safeguards.
• Legal Requirements: We may disclose data if required by law, court orders, or to protect our rights, users, or third parties.
• Business Transfers: If ReelChill undergoes a merger, acquisition, or business transfer, your data may be transferred to the new owner in accordance with this policy.

5. Data Retention & Destruction

• Retention: We keep your data as long as needed to provide services, comply with legal obligations, or resolve disputes.
• Destruction: When your data is no longer needed, it will be securely deleted or destroyed (e.g., electronic data is wiped; paper documents are shredded or incinerated).

6. Data Storage

We store personal data in secure data centers in USA.Taiwan, Singapore, Japan, Korea, and the U.S. participate in the APEC Cross-Border Privacy Rules (CBPR) system, ensuring a recognized standard of data protection.

7. Children’s Privacy

ReelChill is intended for general audiences and is not designed for children. If you discover that a child has provided us with personal data, please contact us. We will deactivate the account and delete the data in accordance with legal requirements.

8. Safeguarding Your Data

We implement strong security measures (technical, physical, and organizational) to protect your data. We review and improve our privacy measures regularly and ensure that data is pseudonymized, anonymized, or encrypted as appropriate.

9. Your Rights & Responsibilities

• Your Rights: Subject to applicable law, you have rights to access or correct your data. Contact us at privacy@z-tron.netto exercise these rights.
• Your Responsibilities: Keep your account secure by regularly updating your password and safeguarding your device. We are not responsible for incidents resulting from your own negligence (e.g., compromised third-party accounts).

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Email: privacy@z-tron.net

Note: We may provide links to external websites. We are not responsible for the content or privacy practices of those sites.

11. Updates to This Privacy Policy

This Privacy Policy is effective as of May 1, 2025. Any future changes will be posted on this page, and previous versions will be archived for your reference.